Terms of Service

Last updated: 17 October 2026

These terms apply when you use CardPlug. Please read them before you submit a gift card — by using the app you agree to them.

1. What CardPlug is

CardPlug buys gift cards from you. We are the buyer. We are not a marketplace, we do not list your card for sale to other people, and we do not hold your card on someone else's behalf.

When you submit a card, you are offering to sell it to us at a price we quote. If we accept, we pay you in the currency you selected. Once we have paid and taken the card, the card belongs to us.

2. Who can use CardPlug

• You must be at least 18 years old.
• You must be able to enter into a binding contract.
• You must provide accurate account information, and keep it up to date.
• You may not use the service if we have previously suspended or closed your account.

3. Your promises about the cards you submit

Every time you submit a gift card, you confirm that:

• the card is yours to sell, and you obtained it lawfully;
• the card has not been used, partially redeemed, or reported lost or stolen;
• the redemption code is correct and has not been shared with anyone else;
• the card is not subject to any other claim, and you have not already sold it elsewhere;
• the information and photo you provide are accurate.

Submitting a card you do not own, or that you obtained through fraud or theft, is a serious matter. If we have reasonable grounds to believe a submission is fraudulent, we will reject it, close the account, and report the matter to the relevant authorities. We may also keep records of the submission for that purpose.

4. How a sale works

1. You choose the card type, the card's country, and its balance, and you enter the redemption code. The app shows you an indicative payout before you submit.
2. We review the submission. This can include verifying the card balance and checking that the card is valid and unused.
3. If we accept it, we pay the agreed amount in the currency shown when you submitted. Payment is usually made within 1–3 business days of acceptance. We will tell you if a particular submission will take longer.

The amount shown in the app is an estimate until we have verified the card. If the card's actual balance is lower than what you entered, or the card is not in the condition described, we may revise the offer or decline the submission.

5. Rejected submissions

We may decline a submission, with or without giving a reason, if:

• the card cannot be verified, or has already been redeemed;
• the details do not match the card;
• we suspect fraud, theft, or a breach of these terms;
• the card type or region is not one we currently buy.

If we decline a submission, the card code you gave us is not used, and we will delete it from our records on request.

6. Payouts

• Payouts are made in Nigerian Naira (NGN) or Ghanaian Cedi (GHS), as you select.
• The amount is calculated using the rate shown in the app at the time you submit. Rates change, so a later submission may be quoted differently.
• Any fees charged by your bank or mobile money provider are your responsibility. We are not responsible for delays caused by those providers.
• You are responsible for giving us correct payout details. We are not liable for a payment sent to details you entered incorrectly.

7. Acceptable use

You agree not to:

• submit cards you do not own, or that were obtained unlawfully;
• use the service to launder money or to move funds for someone else;
• create multiple accounts to get around a suspension or a limit;
• submit the same card more than once, or to more than one buyer;
• attempt to interfere with, reverse engineer, or overload the service;
• use the support chat to harass anyone, or to send unlawful content.

8. Account suspension and closure

We may suspend or close your account if you breach these terms, if we are required to by law, or if we reasonably believe your account is being used for fraud. Where it is reasonable to do so, we will tell you why and give you a chance to respond.

You can stop using CardPlug at any time, and you can ask us to delete your account by emailing 175409522@qq.com.

9. Availability

We aim to keep the service available, but we do not promise uninterrupted access. We may take the service offline for maintenance, and we may change or discontinue features.

10. Limits on our liability

To the extent permitted by law, we are not liable for indirect or consequential losses, or for loss of profit or opportunity, arising from your use of the service. Our total liability for any submission is limited to the amount we agreed to pay for that submission.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, or for death or personal injury caused by negligence.

11. Changes to these terms

We may update these terms from time to time. If a change materially affects your rights, we will tell you in the app before it takes effect. Continuing to use the service after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and disputes are subject to the jurisdiction of the courts of Lagos State. If you live in Ghana, this does not remove any protection you have under Ghanaian consumer law.

13. Contact

Questions about these terms: 175409522@qq.com